How much does Owlaria Plus cost?
The price may vary by country or region. Check the App Store price shown on the purchase screen in Owlaria.
Support / Purchases
Owlaria Plus purchases, restores, and refunds
You can use every Owlaria feature for free with up to one library and 100 books.
Owlaria Plus is a one-time in-app purchase that removes the library and book limits. It is not a subscription.
Does one purchase cover both iOS and macOS?
No. Owlaria Plus for iOS and Owlaria Plus for macOS are separate products. To use Plus on both platforms, you must purchase it separately on each platform. An iOS purchase cannot be transferred or restored on macOS, and a macOS purchase cannot be transferred or restored on iOS.
How do I restore my purchase?
Make sure you are using the same operating system and the same Apple Account used for the original purchase. Then select “Restore Purchases” from the Owlaria settings or purchase screen.
You can use the same steps after reinstalling Owlaria or on another device running the same operating system. See Apple’s guide to restoring in-app purchases for more information.
How do I request a refund?
Sign in to reportaproblem.apple.com, select the purchase and reason, and submit your request to Apple. For current instructions and eligibility information, see Apple’s refund guide.
Apple handles refund requests, eligibility reviews, approvals, processing, and status updates. Owlaria and overpatch cannot accept, approve, guarantee, or process a refund.
What happens to my data after a refund?
When a refund or purchase revocation is reflected in Owlaria, your access returns to the Free tier. Your existing libraries and books are not deleted or made unavailable. If you are over a Free-tier limit, you cannot add more libraries or books until you are within the limit.
What should I do if a purchase, restore, or completed refund is not reflected in Owlaria?
If a purchase, restore, or refund already processed by Apple is not reflected in Owlaria, you can send a problem report in the app. Open Settings > Information > Report a problem.
For supported billing errors, select “Report this problem” in the error message to open the form with the billing category and diagnostic context already selected.
The form is a one-way problem report and feedback channel, not individual support. It does not collect your name, email address, reply preference, subject, or attachments. We do not promise an individual reply, notice of investigation results, a fix, or a time when a fix will be available.
A category and description are required. Before sending, you can review diagnostic information such as Support ID, version, build, platform, OS version, locale, and billing error context. Diagnostics are sent only when you choose to include them for that submission. You can report with only a category and description, without diagnostics.
When available, Support ID shows the current RevenueCat App User ID. It is not your Apple Account or an Owlaria account. You do not normally need to enter it manually, and you can report without a Support ID if one cannot be obtained.
After a successful submission, the reference number can be used to confirm the submission and as a reference for questions about accessing or deleting the submitted data.